You must confirm your email address in order for it to be fully associated with your 971 portal account.
How to confirm a new email address:
An activation email has been sent to the email address (dont forget to check the spam folder). Please check the email and click on the activation link. You can login if you have already activated your account.
You need to click on that link (or copy and paste it into a browser address bar) to activate your account. Until you click on that link, your account isn't active, so you won't be able to log in.
You only need to click on the activation link once. When you've activated your account, you'll be able to login. Once you've activated your account and logged in, you can delete the email.
Didn't get the activation email?
There are a few reasons that you might not be able to find the activation email. Please check the following things before you contact us:
Check junk folders
The activation email might not be in your inbox. Please check your junk/spam/quarantine folder.
If you're not sure what that is or where it is, please check your email provider's help pages. Your email account isn't in 971portal.com's control, so we can't find the email for you - you'll have to dig around if it's not in your inbox.
The email will have come from [email protected]
If you can't find it in your inbox or any other folder, check the following options...
Wrong email account?
If you have several different email accounts, make sure you check them all.
Inbox is full
If you have too many emails in your inbox, it can get full and stop new messages getting through. If you think this might be the case, delete a few messages and see if it arrives.
Remember that it might not go into your inbox, so please check all folders (especially your spam/junk/quarantine folder).
Typo!
Is it possible that you typed your email address in incorrectly when you filled out the registration form? Lots of people do, so don't worry about it!
Try going back to the registration form, and this time be very, very careful when you type in your email address. When you hit the 'Register' button, one of two things will now happen:
If you get an error message saying the email address already exists, it means you did type your email address in correctly the first time round. Please follow the advice given above to find the activation email (check your junk folders and other email accounts) before you contact us to report the problem. It's most likely that the activation email is in a junk/spam/quarantine folder.
If you don't get an error message, and the registration form appears to submit without a problem, it means you typed your email address in incorrectly the first time round. So you should now check your inbox for the email. If it's not there, follow the advice above (checking junk folders and other email accounts) before you contact us to report the problem. It's most likely that the activation email is in a junk/spam/quarantine folder.